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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elizabeth Ammons

January 22, 2025

1  out of  5
rating by Elizabeth Ammons
"01/22/25 128 days people!!! We are on our third claims adjuster and they still can’t cut a check for the remainder of the balance. They didn’t send out their own person to get an estimate originally, they said, we will use our preferred vendor’s numbers. And, they have been arguing ever since. Never mind we are down a bedroom and a bathroom and our home is packed up into the bedrooms we can use. We can’t walk around the master bed, just over it and our daughter’s room has the bathroom vanity sitting in the middle of it FOR FOUR MONTHS!!!! 12/29/24 Just imagine having a commode cause water damage due to a water supply line, much just the mere cleanup of is enough. But, imagine it happens mid Sept. and here you are on Dec. 29th, STILL waiting on State Farm to hash out the #’s with their very own preferred restoration company, whom they also have yet to pay for dry out. An estimated $18k damages, with an $8k dry out and so far State Farm has cut a $4k check (we paid $2500 in Sept for deductible) for dry out and 2 checks less than $11k for damages. Meanwhile WE have had our house in a complete disarray for 3 entire months with no end in sight. One bathroom during the holidays, no storage pod, bathroom vanity sitting in the bedroom. NO to bother to answer our calls until supervisors were involved and even then, no one cares, we are waiting on one lady who has zero concern for her customers or humans in general it seems. As stated with NO END in sight. Restoration folks recommended Progressive, we will be getting a quote. But, for the love of God, do not use Justin Kivett or State Farm!!!!!"
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Sheila Goss

September 13, 2024

5  out of  5
rating by Sheila Goss
"Great Agency! Always helpful with anything I need. Jonathan Garner is the agent I count on. He always has my back!"
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Arthur Heaton

November 8, 2023

5  out of  5
rating by Arthur Heaton
"Best insurance provider in Randolph County, they really treat you like family"
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Nicholas Gettig

October 31, 2023

5  out of  5
rating by Nicholas Gettig
"Best insurance agency around by far."
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Kristin J

October 28, 2023

5  out of  5
rating by Kristin J
"Stopped in to get a quote on home/car insurance and found them very helpful. I was actually very surprised when the agent told me how much we would save on our car insurance with better coverage. I would definitely recommend that people stop in and give them a try."
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Jeff Shreve

October 31, 2022

4  out of  5
rating by Jeff Shreve
"We go to the one in ashboro nc. Every sat and enjoy the atmosphere and the food. All the waitresses are really nice. But we always ask for beth she is so nice and talks to use like we are family. We will be there again this Sat to."
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J Ellis

June 30, 2022

5  out of  5
rating by J Ellis
"Such an amazing company!!! Bradley Tatham loves to help his customers."
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Bobbie-Jo Purcell

June 30, 2022

5  out of  5
rating by Bobbie-Jo Purcell
"Bradley is awesome!! Great to work with!"
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Daniel Maples

June 30, 2022

5  out of  5
rating by Daniel Maples
"Bradley Tatham is the best! Go see him for all of your insurance needs. 10/10"
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Bridgette Widener

June 30, 2022

5  out of  5
rating by Bridgette Widener
"Bradley Tatham was a great! Easy to get in touch with and answered every question I had. I definitely recommend Bradley and Justin Kivett agency!"
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Lindsey Maples

June 30, 2022

5  out of  5
rating by Lindsey Maples
"Bradley Tatham is the best. So kind and very helpful!"
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robin st john

June 30, 2022

5  out of  5
rating by robin st john
"Justin Kivett is available to meet all your insurance needs with friendly and affordable prices! You can't beat State farm!"
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Marena Watson

June 30, 2022

5  out of  5
rating by Marena Watson
"Bradley was amazing to work with. He answered all my questions and was so friendly."
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Connie Snyder

June 30, 2022

5  out of  5
rating by Connie Snyder
"We have been with State Farm 52 years with a great relationship. When my mom passed their agent came to the viewing and offered any help we would need. I like the fact that when we have had a problem we can reach our agent."
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Tiffany Fillingim

June 29, 2022

5  out of  5
rating by Tiffany Fillingim
"Bradley with Justin Kivett State Farm was very helpful and quick to answer my questions! Definitely get with him for your insurance needs!"
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Kaydi Swaney

June 29, 2022

5  out of  5
rating by Kaydi Swaney
"I recently worked with Bradley for a new auto insurance policy, but ended up switching my homeowners over as well. His customer service has been flawless and he saved me $500 a year!"
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ROBERT PEARSON

February 3, 2022

5  out of  5
rating by ROBERT PEARSON
"Always a pleasure"
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Chris Davis

November 27, 2021

5  out of  5
rating by Chris Davis
"Competitive prices and have always had great customer service with whatever I throw their way"
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Cheryl Posten

October 9, 2021

5  out of  5
rating by Cheryl Posten
"These agents want to do everything they can to help you save money AND get the coverage you need!!!!"
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Mark Harrison

September 2, 2021

5  out of  5
rating by Mark Harrison
"Justin & the people working at this office are wonderful people and extremely competent/knowledgeable at their job. This visit was to arrange the sale of a project car over to my grandson as his first car. In a very short time of less than an hour, they were able get my grandson covered for car insurance, notary witnessed our Bill of sale, proof of insurance and car title. After leaving their office we were able to go to the DMV, get new tags & complete the title process in only 15 minutes. In all my numerous years of dealing with this insurance office they have always taken care of my needs Their honesty, integrity and trust worthiness is the reason I continue doing business with them. They are truely like family."
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Noah Cooper

June 13, 2021

5  out of  5
rating by Noah Cooper
"Great customer service"
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Margaret Southers

March 9, 2021

5  out of  5
rating by Margaret Southers
"Great handle my questions good"
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Dee Scotton

February 12, 2021

5  out of  5
rating by Dee Scotton
"We have been with Justin for almost 3 years. He has been so helpful. When we hit a deer, he was very quick in helping us right on the spot with the claim. Then, when our water pipe burst, he helped us make an appointment with a great plumber that helped us for a fraction of the cost that another plumber quoted us for. I would recommend to anyone!"
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Kim Presnell

February 6, 2021

5  out of  5
rating by Kim Presnell
"Love State Farm"
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Joanna Godfrey

January 29, 2021

5  out of  5
rating by Joanna Godfrey
"Great agent. Good prices"